Accountability, high volume, speed, and efficiency were the goals for the Beacon Team when they put dispatch into Dispatch Anywhere. The system was designed to dispatch more calls, with less stress, less dispatchers, and increased employee accountability. To do that, Dispatch Anywhere had to be automated and eliminate many of the common mistakes a dispatcher can make, yet still provide enough flexibility to do the job properly. Added were enough checks and balances to require all employees to be accountable for their jobs. From this, a state-of-the-art high-tech dispatch system had evolved.
Accounting is a large part of every business and it's a very important piece of Dispatch Anywhere. Because accounting is generally a complex task, Dispatch Anywhere Accounting was designed to simplify that work by remaining specific to the transportation service industry. Tasks like pricing, billing, collecting, and paying drivers are now a logical and fast process. However, where the built-in accounting system shines the most, even after simplifying all these processes, is in its flexibility.
Misplaced vehicles and incorrect storage prices are common problems of mismanaged impound lots. Just being able to quickly answer the question “Do you have my car?” can sometimes be difficult. The automation and organization of Dispatch Anywhere's impound system makes these problems a thing of the past. From remote inventory to searching for a customer's car, impound management is made how it should be: simple.
For too long this industry has been in need of superior software: software with enough strength, flexibility, and features that will allow it to be customized it for companies worldwide; software that will allow a business to run the way it has for years, without making it difficult for management to operate. Now, with the flexibility of Dispatch Anywhere, even the most innovative operations can run smoothly with little stress.
Successful business requires organization and reporting. Dispatch Anywhere provides different ways to retrieve a wide verity of information for business owners and managers to make informed decisions, keeping their businesses ahead of the competition.
As companies grow, they may acquire other companies locally, nationally, or even globaly. Until now, it has been a nightmare for many expanding or already large companies to find software solutions for their business. Because Dispatch Anywhere can be run from just about any computer, it allows businesses to run multiple companies or divisions from anywhere in the world — all from a central database.
In today’s competitive business environment it is critical that costs and ETAs are kept as low as possible, removing guesswork entirely. Nothing is more time consuming than having dispatchers pore over maps, trying to get a proper location or trying to calculate mileage on a call to quote a customer's price.