In today’s competitive business environment it is critical that costs and ETAs are kept as low as possible, removing guesswork entirely. Nothing is more time consuming than having dispatchers pore over maps, trying to get a proper location or trying to calculate mileage on a call to quote a customer's price.

With Dispatch Anywhere Internet Mapping, no longer are drivers going to wrong addresses, wasting time and fuel. All addresses can be verified before the driver is dispatched with up-to-date maps. Pickup and destination addresses, as well as intersecting streets, may be viewed from multiple locations within the system. Driving directions are highlighted to provide the quickest routes. Turn-by-turn driving instructions with driving times may also be printed out so the driver may reference them on long distance calls.

Quoting prices on mileage calls has been known to be a real problem on previous dispatching systems. Beacon's mileage calculator takes the mileage from the mapping system, compares it with the customer's mileage charge within the custom template, and calculates the total charges for that call. This is done in seconds and allows customers to receive quotes on mileage tows before they are off the phone.

Customers want to know how much a service costs, and quoting blindly can affect your business. It takes time for call takers to get the correct miles to quote those prices. Quote low and you lose money; quote high and you could lose that call to a competitor. With Dispatch Anywhere mapping you get it right the first time — every time.